Check-in time is available after 2.00pm (MYT) for most of our hotel except for Hotel 99 Kuala Lumpur (Pudu). The Check-in time for Hotel 99 Kuala Lumpur (Pudu) is 3.00pm (MYT).
Check-out time is available before 12.00pm (MYT).
Yes, you may check-in early but extra charges will be applied to any check-in before 2.00pm (MYT). Extra charges varies according to the hotel, you may contact the respective hotel of interest to enquire.
Yes, you may check-out late but extra charges will be applied to any check-out after 12.00pm (MYT). Extra charges varies according to the hotel, you may contact the respective hotel of interest to enquire.
Please click here > (Contact Us) to find the list of contacts for our hotels.
Yes, the Reception is available 24 hours.
Yes, we accept Visa and MasterCard.
Please contact our hotel team, which will send you a copy of your invoice.
Yes, we can look after your luggage. If your room is not ready during your check-in or in case of early check-out, we will store your luggage free of charge on your check-in and check-out days.
Yes, wireless internet connection is free and available throughout the hotel. You may request for the Wi-Fi password at the reception.
Yes, towels are included in the price.
No, we do not. You may click here > (About Us) to find out how to reach our hotel or you may ask our receptionist and they will be happy to assist you.
No, we do not serve any food.
The decorations are the same, but the superior rooms are larger.
A twin room has two single beds, whereas a double room has one double/queen bed.
Yes, all rooms and public areas of the hotel are air conditioned.
Yes, we do. However, this is subject to availability. We will spray the smoking room with air freshener in any event there is the smell of smoke.
Yes, all guestrooms are equipped with private bathroom with hot shower
Yes, all of the bathrooms are available inside the room itself.
No, we only have private bathrooms.
Most of the rooms have showers. Only selected rooms at selected hotels have a bath tub.
Yes, lift is available at all of our hotels except Hotel 99 Bandar Klang (Meru).
Yes, staircase is available at all of our hotels.
Yes, we do allocate car park but only at selected hotels only. You may contact the respective hotel of interest to enquire.
Car park that is allocated by the hotel is free of charge, this is subject to availability at selected hotels only. You may contact the respective hotel of interest to enquire.
No, pets are not allowed to stay at the hotel.
The prices quoted are always per room and it is always important to check for the most suitable type of room.
Yes, children below 12 years old are allowed to stay for free (accompanied by an adult).
Yes, it is possible but only at selected hotels only. You may contact the respective hotel of interest to enquire.
No, none of our hotels have a conference room.
No, none of our hotels have a restaurant.
Please contact the hotel directly. Our rooms will be cleaned daily, so your item has probably been discovered by our housekeeping team.